Frequently Asked Questions

Everything you need to know about your Gramicci order.

What is the standard shipping time for orders?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label.

Are your climbing pants true to size?

Most of our pants feature a relaxed fit and an integrated nylon belt for adjustability. We recommend checking our size guide for specific measurements between our G-Pants and NN-Pants.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

How should I care for my Gramicci garments?

To maintain the longevity of our organic cotton and technical fabrics, we recommend a cold machine wash and hanging to dry. Avoid high heat to prevent shrinkage.